The success of Accurate Global Certification LLC which is the legal entity responsible for Inspection activities (hereinto referred to as AGC (the IB)) related to Food Transportation Means (Structure and Hygienic Engineering of Food)- Land Transportation. Ambient/Dry Food compartment (at or below 30ºC), cold food compartment at or below 5ºC, frozen food compartment at or below -18 ºC, hot food compartment/ at or above 60ºC – is dependent on the trust and confidence we earn from our employees, customers and shareholders. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goals solely through honorable conduct. It is easy to say what we must do, but the proof is in our actions. Ultimately, we will be judged on what we do. This policy outlines a set of core values and approaches we expect our companies and employees, including the Inspection team to follow and the behaviors they must adopt to protect and build the overall reputation.
Commercial dealings
Business operations
Personal conduct
Respect for the Individual
AGC (the IB) deserves to work in an environment where we are treated with dignity and respect. AGC (the IB) is committed to creating such an environment because it brings out the full potential in each of the personnel, which, in turn, contributes directly to our business success. It cannot afford to let anyone’s talents go to waste.
AGC (the IB) is an equal employment/affirmative action employer and is committed to providing a workplace that is free of discrimination of all types and from abusive, offensive or harassing behavior. Any employee who feels harassed or discriminated against should report the incident to his or her manager or to human resources.
All personnel are also expected to support an inclusive workplace by adhering to the following conduct standards:
AGC (the IB) will not tolerate discrimination, harassment or any behavior or language that is abusive, offensive or unwelcome, inside the office premises, or at the Inspection site within themselves or at client or supplier personnel.
Create a Culture of Open and Honest Communication
At AGC (the IB) everyone should feel comfortable to speak his or her mind, particularly with respect to ethics concerns. Managers have a responsibility to create an open and supportive environment where personnel and Inspection team feel comfortable raising such questions. It all benefits tremendously when personnel exercise their power to prevent mistakes or wrongdoing by asking the right questions at the right times.
AGC (the IB) will investigate all reported instances of questionable or unethical behavior. In every instance where improper behavior is found to have occurred, the company will take appropriate action. AGC (the IB) will not tolerate retaliation against employees who raise genuine ethics concerns in good faith.
Employees are encouraged, in the first instance, to address such issues with their managers or the HR manager, as most problems can be resolved swiftly. If for any reason that is not possible or if an employee is not comfortable raising the issue with his or her line-manager, AGC (the IB) Technical Manager does operate with an open-door policy.
Set Tone at the Top
Management has the added responsibility for demonstrating, through their actions, the importance of this Policy. In this Inspection business, ethical behavior does not simply happen; it is the product of clear and direct communication of behavioral expectations, modelled from the top and demonstrated by example. Again, ultimately, actions are what matters.
To make our Policy work, managers must be responsible for promptly addressing ethical questions or concerns raised by employees and for taking the appropriate steps to deal with such issues. Managers should not consider employees’ ethics concerns as threats or challenges to their authority, but rather as another encouraged form of business communication. At AGC (the IB), it wants the ethics dialogue to become a natural part of daily work.
Avoid Conflicts of Interest
We must avoid any relationship or activity that might impair, or even appear to impair, our ability to make objective and fair decisions when performing our jobs. At times, personnel may be faced with situations where the business actions we take on behalf of AGC (the IB) may conflict with our own personal or family interests. All personnel therefore owe a duty to AGC (the IB) to advance its legitimate interests when the opportunity to do so arises. They must never use AGC (the IB) property or information for personal gain or personally take for ourselves any opportunity that is discovered through our position with AGC (the IB).
Here are some other ways in which conflicts of interest could arise:
Determining whether a conflict of interest exists is not always easy to do. Employees with a conflict of interest question should seek advice from management. Before engaging in any activity, transaction or relationship that might give rise to a conflict of interest, employees must seek review from their managers or the HR department.
Gifts, Gratuities and Business Courtesies
AGC (the IB) is committed to competing solely on the merit of our Inspection activities’ services. It should avoid any actions that create a perception that favourable treatment of outside entities by AGC (the IB) was sought, received or given in exchange for personal business courtesies. Business courtesies might include gifts, gratuities, meals, refreshments, entertainment or other benefits from persons or companies with whom AGC (the IB) does or may do business. It will neither give nor accept business courtesies that constitute, or could reasonably be perceived as constituting, unfair business inducements that would violate law, regulation or policies of AGC (the IB) or customers, or would cause embarrassment or reflect negatively on AGC (the IB) reputation.
Accepting Business Courtesies
Although the personnel may not use their position at AGC (the IB) to obtain business courtesies, and never ask for them, it may accept unsolicited business courtesies that promote successful working relationships and good will with the firms that AGC (the IB) maintains or may establish a business relationship with.
Personnel who get awarded contracts or who can influence the allocation of business, who create specifications that result in the placement of business or who participate in negotiation of contracts must be particularly careful to avoid actions that create the appearance of favouritism or that may adversely affect the company’s reputation for impartiality and fair dealing. The prudent course is to refuse a courtesy from the client when AGC (the IB) is involved in Purchase Order or under circumstances that would create an impression that offering courtesies is the way to obtain AGC (the IB) business.
Meals, Refreshments and Entertainment
The personnel will not accept meals, refreshments, entertainment and similar business courtesies that are shared with the person who has offered to pay for the meal or entertainment, even if:
Gifts
The personnel will not accept unsolicited gifts, money, that might affect or deter the reasonable ethical practices of the Inspection activities & reporting, including:
Generally, employees will not accept compensation, honoraria or money of any amount from entities with whom AGC (the IB) does or may do business. Tangible gifts (including tickets to a sporting or entertainment event) that has a market value, shall not be accepted unless approval is obtained from management. Personnel with questions about accepting business courtesies should talk to their managers or the Technical Manager.
Offering Business Courtesies
Any employee who offers a business courtesy must assure that it cannot reasonably be interpreted as an attempt to gain an unfair business advantage or otherwise reflect negatively upon the AGC (the IB). An employee may never use personal funds or resources to do something that cannot be done with AGC (the IB) resources. Accounting for business courtesies must be done in accordance with approved company procedures.
Further, management will not approve other courtesies, including meals, refreshments or entertainment of reasonable value, including when:
Set Metrics and Report Results Accurately
Accurate Public Disclosures
AGC (the IB) will make certain that all disclosures made in financial reports and public documents are full, fair, accurate, timely and understandable. This obligation applies to all employees, including all financial executives, with any responsibility for the preparation for such reports, including drafting, reviewing and signing or certifying the information contained therein. No business goal of any kind is ever an excuse for misrepresenting facts or falsifying records.
Employees should inform Management and the Technical Manager if they learn that information in any filing or public communication was untrue or misleading at the time it was made or if subsequent information would affect a similar future filing or public communication.
Corporate Recordkeeping
We create, retain and dispose of our company records as part of our normal course of business in compliance with all AGC (the IB) policies and guidelines, as well as all regulatory and legal requirements.
All corporate records must be true, accurate and complete, and company data must be promptly and accurately entered in our books in accordance with AGC (the IB) and other applicable accounting principles.
We must not improperly influence, manipulate or mislead any audit, nor interfere with any auditor engaged to perform an internal independent audit of AGC (the IB) books, records, processes or internal controls.
Promote Substance Over Form
At times, we are all faced with decisions we would rather not have to make and issues we would prefer to avoid. Sometimes, we hope that if we avoid confronting a problem, it will simply go away.
At AGC (the IB), it must have the courage to tackle the tough decisions and make difficult choices, secure in the knowledge that AGC (the IB) is committed to doing the right thing. At times this will mean doing more than simply what the law requires. Merely because we can pursue a course of action does not mean we should do so.
Although AGC (the IB) guiding principles cannot address every issue or provide answers to every dilemma, they can define the spirit in which we intend to do business and should guide us in our daily conduct.
Accountability
Each of the personnel within AGC (the IB) is responsible for knowing and adhering to the values and standards set forth in this Policy and for raising questions if we are uncertain about company policy. If we are concerned whether the standards are being met or are aware of violations of the Policy, we must contact the Technical Manager.
AGC (the IB) takes seriously the standards set forth in the Policy, and violations are cause for disciplinary action up to and including termination of employment.
Be Loyal Confidential and Proprietary Information
Integral to AGC (the IB) business success is our protection of confidential company and client specific information, as well as non-public information entrusted to us by employees, customers, regulatory bodies and other business partners. Confidential and proprietary information includes such things as pricing and financial data, customer names/addresses or non-public information about other companies, including current or potential supplier and vendors. We will not disclose confidential and non-public information without a valid business purpose and proper authorization.
Use of Company Resources
Company resources, including time, material, equipment and information, are provided for company business use. Nonetheless, occasional personal use is permissible as long as it does not affect job performance or cause a disruption to the workplace.
Employees and those who represent AGC (the IB) are trusted to behave responsibly and use good judgment to conserve company resources. Managers are responsible for the resources assigned to their departments and are empowered to resolve issues concerning their proper use.
Generally, we will not use company equipment such as computers, copiers and fax machines in the conduct of an outside business or in support of any personal, religious, political or other outside daily activity, except for company-requested support to non-profit organizations. We will not solicit contributions nor distribute non-work related materials during work hours.
In order to protect the interests of the AGC (the IB) network and our fellow employees, it reserves the right to monitor or review all data and information contained on an employee’s company-issued computer or electronic device, the use of the Internet or intranet. We will not tolerate the use of company resources to create, access, store, print, solicit or send any materials that are harassing, threatening, abusive, sexually explicit or otherwise offensive or inappropriate.
Questions about the proper use of company resources should be directed to the Top Management.
Do the Right Thing
Several key questions can help identify situations that may be unethical, inappropriate or illegal. Ask yourself:
Unethical behaviour constitutes a business risk and can lead to significant costs at the organizational level. These include but are not limited to:
Ethical business practices, shall bring about tangible business advantages such as access to opportunities, assignment of preferential conditions, improved market access, higher reputation and customer loyalty, and increased attractiveness to talented employees. Besides, a level playing field and fair competition provide a conducive environment for innovation in the industry, which is good for both the business and its customers and may therefore benefit the whole society. Ethical business practices also attract other businesses and lead to business partnerships that create greater value for both parties. Over time, this can enhance the profitability of the business. One must note that factors such as a weak value proposition, tough economic environment, poor marketing and technical incompetence may lead to the failure of any company irrespective of its approach to ethics.
At Accurate Global Certification LLC, we believe that a robust food safety culture is the cornerstone of trust, quality, and sustainability in the food industry.
Accurate Global Certification L.L.C. is committed to establishing itself as a trusted partner in inspection services, specializing in structural and hygiene engineering for food transportation via land.
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